Privacy Policy

1. Introduction

Energy Hub ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or services
• Submit inquiries or request quotes
• Subscribe to our newsletter or communications
• Participate in surveys or promotions
• Contact us via email, phone, or contact forms

This information may include:

• Name and contact information (email, phone number, address)
• Company name and job title
• Business information and requirements
• Payment and billing information
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your requests, inquiries, and transactions
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and provide customer service
• Send you marketing and promotional communications (with your consent)
• Improve our website, services, and user experience
• Monitor and analyze usage and trends
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations and enforce our policies

4. Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: With third-party vendors who perform services on our behalf
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you have given us explicit permission to share

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time
• Opt-out of marketing communications

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

For more information about our use of cookies, please see our Cookie Policy.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country or jurisdiction where data protection laws may differ. We take appropriate measures to ensure your data is treated securely and in accordance with this privacy policy.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.

12. Contact Us

Questions about this Privacy Policy? Contact us at: